Frequently Asked Questions
Everything you need to know about shopping with Spectra Baby.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you need a different size, we provide free domestic exchanges to ensure your little one gets the perfect fit.
How do I determine the right size for my baby?
We provide a detailed size guide on each product page that correlates weight and length to our sizing. If your baby is between sizes, we generally recommend sizing up for longer wear.
Are your fabrics safe for sensitive skin?
Absolutely. All Spectra Baby garments are made from OEKO-TEX certified organic cotton and non-toxic dyes, ensuring they are hypoallergenic and gentle on delicate newborn skin.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.